Monday, March 5, 2012

CVS mixed up kids' pills with cancer drug

CVS Caremark, which runs the second-largest drugstore chain in the U.S., is responsible for improperly dispensing Tamoxifen instead of chewable fluoride tablets to children in as many as 50 families between Dec. 1 and Feb. 20. Pharmaceutical experts announced on Saturday that the children are not likely to suffer any dangerous or long-term side effects from the Tamoxifen, which is a breast cancer treatment medication.

CVS Caremark’s director of public relations issued a statement saying that CVS acknowledges being responsible for the mix-up but gave no reason to what caused it. CVS stated that it had contacted, or attempted to contact, each of the families who had filled this specific prescription in the last 60 days and said it was “deeply sorry for the mistake that occurred.”

The mix-up of prescription drugs is not widely common, but it happens from time to time. Although no harm was caused by this incident, prescription drug swaps are particularly scary to the public and this is probably especially concerning to parents. Since CVS is a predominant drugstore chain getting a lot of media attention, it will have to work a little harder to restore consumer-confidence than a small, hometown drugstore.

Issuing an apology and taking responsibility for the incident indicates to me that CVS seems to be on the right track to restoring its public image. I think the most important for CVS to do now is to disclose to the public how this mistake occurred and what the company will to do prevent similar situations from occurring in the future.

http://www.msnbc.msn.com/id/46619092/ns/health-childrens_health/

6 comments:

Sherman Jones said...

I feel as though this is a mix up that should never happen. In this situation, they were just lucky that the mix up did not harm the children. I dislike it that in today's world so much is dependent upon others such as perscriptions being filled, the preparation of one's food at a restaurant, etc. I just feel that this is UNACCEPTABLE and the person who is in charge should be fired along with the staff that is working alongside him or her.

Morgan Wallace said...

I agree with Sherman. They are EXTREMELY lucky that no kids got sick, or better yet died because that would have been a HUGEEEEE deal.

Tess Jones said...

Yeah, this is definitely something that should have been prevented. I understand mistakes happen, but breast cancer medicine should not be easy to mix up with children's medicine. I hope proper actions were taken to ensure this doesn't happen again.

Sonya said...

Well looks like I'm not going to be buying any medicine from CVS anytime soon.

Chelsey Brandes said...

I get all my medicine filled at CVS. So to know that not all CVS pharmacies are taking the appropriate actions to make sure people get the right medication intended for them is kind of scary. It makes you wonder how many times this has happened before, and we're just now hearing about it.

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